I Curse My Customers
Let me tell you a little secret: Every now and then, I curse my customers. OK, it’s not really a secret, probably. I think the neig...
Tag Them! Tag Them All! Tag Them Now!
I have 8,069 contacts in my database now, and 40 different tags. Many of those people are tagged because, for years, I have been keeping ...
Shut Up! (Have Meaningful Conversations)
Conversations are dialogues of people inviting each other to share there opinions and experiences, and returning the favor.
Nonviolent Communication (Stop It!)
Someone has called me a liar and a thief, and has failed to produce any explanation or evidence. Nonviolent Communication suggests that I...
People Don’t Ask Questions
People don’t bother with understanding. Really, they don’t. When I tweet something like “Maybe it’s interesting to care more abou...
“Teams” (The Same Mistake All Over)
When the students in my classes play the Meddlers game, they often organize teams around projects. Because they have learned, from variou...
We’re Not So Different, You And I
Every time when I travel to another country (and I really mean every time) people ask me, “Is Agile management different in other count...
Long Live the Panarchy
Big projects have a higher chance of failure than small projects, primarily for sociological and communicative reasons. Some sources even...
Diversity? You Mean Connectivity!
The approach some people have to the issue of social diversity is rather simplistic. Their idea of “adding diversity” to a software t...
Every Team Must Be a Value Unit
I really like our system administrators, but I think I am their worst customer. It’s not that I’m behaving badly. (Well, usually I’...
Cross-Functional Teams Don’t Come Free
How should people be grouped together? Basically there are two main options to choose from: group people by similar function or by simila...
3 Aspects of Team Boundaries
People tend to form groups. And when a group is small enough, and has a shared purpose, we may call it a team. The concept of a team is v...
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