communication (3)

Individuals and Interactions Thanks to Processes and Tools

Humans are toolmakers. Tools are, among some other things, what sets us apart from other animals.

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Don’t Let the Incompetent Keep You Waiting

I don’t like it when people keep me waiting.

I reply to all emails within 24 hours. I pay my bills within two weeks, often w...

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Improvisational Theatre

Improvise and Catalyze

Now that we know our positive inquiry into an organization is best initiated with powerful questions, it is useful to learn a bit more ab...

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