In some earlier posts I published interviews with Johanna Rothman, Alistair Cockburn and Scott Berkun.After noticing that he is the #1 Software Engineer in the world, Steve McConnell was happy to ignore his busy schedule and was willing to contribute to my utterly unimportant but nevertheless quite interesting interview series… As always, I'm giving you the same 5 questions, this time accompanied by Steve McConnell's answers.
These are the five questions I asked Steve, and the answers that he gave me…
1. What has been the toughest challenge in your past?
I believe that if you're not struggling, you're not growing. And if you're not growing you're probably decaying or dying. So my life has been characterized more by "the challenge of the month" than by any one toughest challenge.
As a writer, one challenge that stands out is staying focused. The work is so open-ended that it's easy to be "productive," but to not actually have any written pages to show for all that "productive" work. Making myself actually sit at the keyboard and type at the times I've planned to sit at the keyboard and type has been tough.
As my company has grown I've experienced numerous challenges as a manager and leader. One of the biggest challenges for someone who's detail-oriented and a perfectionist like me is knowing when to let go. I realize intellectually that it's important to let people make mistakes, and I also realize intellectually that many of the actions and decisions I might view as "mistakes" are really just my preferences, not true mistakes. But actually implementing that on the ground is an ongoing challenge.
Another continuing source of challenges for me is the tension between being a perfectionist vs. wanting to be highly productive. I want my work to be perfect, but I also want it to be done. So I'm constantly agonizing over whether the things I work on are done enough.
And then there are the challenges of being a husband and a father. Those areas provide a very rich set of challenges!
2. What is the main source of inspiration for what you do?
It's hard for me to view what I do as "inspired." Mostly I just hate seeing things being done poorly that could be done better, especially when the work required to do those things better is not very hard or complicated. As a result of this orientation I've focused my writing career on writing books that I think need to be written, as opposed to writing books on whatever topics happen to be of strong interest to me. I've found that by the time I'm done writing a book I will have developed a passionate interest in the topic I've been writing about, even if I didn't start out passionate about the topic. And despite the huge explosion of new software books we've seen in the past 10 years, I find there are quite a few topics that still need to be written, so I think there are still some things I can do that will be useful.
3. What activity should be on every manager's daily list?
I'm not sure there's anything that any manager should do every single day, but here are a few things that come to mind right away:
Think about what is the most important thing to work on that day, not just the most urgent, and spend some time working on that.
Get away from email for at least a couple of hours to get out of the 15-second-attention-span syndrome for at least part of each work day.
Initiate face-to-face communication with staff. Non-software managers usually don't need to hear this, but technical managers sometimes don't have the need for face-to-face communication that most managers do, and some have to be reminded.
Spend a little bit of time thinking about how to do the job better.
4. What can we learn from you in the near future?
I've been focusing a lot more the past few years on executive management issues. This is an area that no one in software is writing about. As a result, I think a fairly high percentage of software executives simply have no idea what their job is supposed to be (and neither do their bosses). I've done enough work on this the past few years that I think I know what job a VP who has 200 people under him ought to be doing, and how that's different from a Director who has 50 people under him or a manager who has 10.
5. What is more interesting than software development?
Software is always a means to an end, and I've been amazed how often I work with companies that are developing software to support activities I'd never heard of before I met them. We've worked with organizations producing software for medical devices, motion picture special effects, biometric identification, military fighter planes, commercial airliners, drug development, warehouse management, produce brokering, banking, finance, oil and gas exploration, cell phones, retail companies, computer hardware, fire safety, container-ship management, port management, news websites–the whole universe of software. When I work with a company I always learn a lot about the non-software part of the company, and that's always very interesting and very cool.
Well, these are the answers given by Steve McConnell. I hope you liked them. Next time I will show you Robert L. Glass' reply to the same five easy questions.