I don’t like it when people keep me waiting.
I reply to all emails within 24 hours. I pay my bills within two weeks, often within days. Last week, when one of my team members needed credit card information that I didn’t have with me, I did my best to send it within an hour. Web orders for my book? I validate shipping addresses within hours, and we send people’s orders within 48 hours. Invoices? I usually send them twice per month, or earlier when people ask for them.Read more
My book tour was crazy, exciting, ambitious, and exhausting.
The start of the tour now seems a long time ago, even though it was just six months. I had fun with 400 participants, had some great (and some not so great) travel experiences, and collected a good amount of fresh stories.Read more
After 4 years of working by myself, I am now the proud manager of a team of seven great people. Two months ago, I had already extended my one-person company Happy Melly One by adding Lisette Sutherland (general management) and Sergey Kotlov (software development). In the last couple of weeks, I asked Lisette and Sergey to conduct job interviews with people around the world for the roles of Internet marketing, content writing, web development, and video editing.Read more
For several months, I posted and tweeted quotes from the new #Workout book. I then measured how often they were retweeted and liked on Twitter and on Facebook. And this is the result! The most popular quotes from Management 3.0 #Workout. Enjoy.Read more
I love the concept of OKRs (Objectives & Key Results) and while experimenting with this idea at Happy Melly, I’m trying to figure out how to adapt the practice to fit my own context. One thing my team members and I have noticed over the last few months is that it’s hard to remember what we have committed to.Read more
By now all the different editions of my new book Management 3.0 #Workout are finished and published. The book, easily the most colorful and practical management book in the world, is available as PDF, ePub, Kindle and in a printed edition. And, although writing a book is great fun, finishing a book feels even better! Especially since it’s worth a little celebration. If you’ve read any of my work, you know I love to celebrate. :o)Read more
It happened just after I told my friend Lisette never to panic. When something goes wrong during your presentation, your workshop, your travels, or in any other endeavor, DO NOT PANIC! Your panic is most likely to cause the thing that you fear most.Read more
There are two great aspects to people complaining about the shipping fees of my book:
It shows that readers care. They want the book! Even the 15,000 people who already downloaded the free PDF. Within three days, I sold XXX copies of the #Workout book from the Management 3.0 web shop. Imagine how much more people we can reach when we slash distribution costs?
Already several people asked me if they can resell the book locally, which will cut shipping fees dramatically. The answer is: Yes, please! The less I have to do, the better. My goal is to be a writer, not a distributor.Read more
I have started the pre-sales of Management 3.0 #Workout – Paper Edition.
The paper book looks amazing!
Besides the regular print version, I offer an exclusive version with autograph, unique number, postcards, kudo cards, and a hand-drawn illustration. There are only 500 of those!Read more
I’m sure you recognize the problem. You’re nose-deep in some activity that takes ten times longer than expected, and suddenly you think, “Why on earth am I wasting my time with this nonsense?” Yes, I have that too sometimes! I had it yesterday when I was explaining to one of my customers how sales tax works in Europe. It took so long, I needed two coffee breaks.Read more