Category:
Communication & Relations (31)

I Curse My Customers

Let me tell you a little secret: Every now and then, I curse my customers. OK, it’s not really a secret, probably. I think the neig...

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Tag Them All

Tag Them! Tag Them All! Tag Them Now!

I have 8,069 contacts in my database now, and 40 different tags. Many of those people are tagged because, for years, I have been keeping ...

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Shut Up! (Have Meaningful Conversations)

Conversations are dialogues of people inviting each other to share there opinions and experiences, and returning the favor.

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Nonviolent Communication (Stop It!)

Someone has called me a liar and a thief, and has failed to produce any explanation or evidence. Nonviolent Communication suggests that I...

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People Don’t Ask Questions

People don’t bother with understanding. Really, they don’t. When I tweet something like “Maybe it’s interesting to care more abou...

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“Teams” (The Same Mistake All Over)

When the students in my classes play the Meddlers game, they often organize teams around projects. Because they have learned, from variou...

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We’re Not So Different, You And I

Every time when I travel to another country (and I really mean every time) people ask me, “Is Agile management different in other count...

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Long Live the Panarchy

Big projects have a higher chance of failure than small projects, primarily for sociological and communicative reasons. Some sources even...

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Diversity? You Mean Connectivity!

The approach some people have to the issue of social diversity is rather simplistic. Their idea of “adding diversity” to a software t...

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Every Team Must Be a Value Unit

I really like our system administrators, but I think I am their worst customer. It’s not that I’m behaving badly. (Well, usually I’...

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Cross-Functional Teams Don’t Come Free

How should people be grouped together? Basically there are two main options to choose from: group people by similar function or by simila...

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3 Aspects of Team Boundaries

People tend to form groups. And when a group is small enough, and has a shared purpose, we may call it a team. The concept of a team is v...

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